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Within Pakistan
Free Shipping on all orders.
Orders placed by 12:00 pm GMT+5 shall be shipped on the same day via a local courier company preferably through LCS or TCS.
Orders received after 12:00 pm shall be dispatched on the next working day.
Orders received on Sundays or Pakistan’s National Holidays shall be dispatched on the next working day.
Delivery time is between 3 to 5 working days. However delivery can take up to 7 working days during peak season.
Customers can Exchange article(s) within 07 days of receipt of the order if not satisfied. However, the exchange shall be of the same amount paid.
Company will bear the charges of courier if wrong order delivered.
Outside Pakistan
Kashmir Shawl House offers the delivery of items all over the world subject to the following conditions;
100% advance payment to be made by the customer.
International courier charges will be coordinated with the customer and agreed upon before dispatching the order. All customs and duties will be payable by the customer in his home country.
Sorry, we don’t offer returns or exchanges for international orders at the moment due to the complexity involved in the supply chain management but we handle each International order with extra care and ensure the smooth delivery of the order.
Delivery time will depend upon the location of the destination country but roughly it takes 10 working days to deliver an order in Gulf countries and 15-20 working days in the EU, the US and Canada and other countries.
Customers can contact our customer care representative on WhatsApp number 00923450333542 for details on courier changes and advance payment before placing an order.
